Purchases are covered by the Nordmac Money Back Guarantee Policy. For more information, please checkhttps://www.nordmac.com/nordmac-money-back-guarantee/

 Our major aim is building long term relations with our clients by supplying durable products and quality service. We use special raw materials and recipes in the manufacturing process to make our products higher quality and longer-lasting. If you do regular maintenance which is described in the service manual, our products meet the durability.

Trust is crucial in international trade where businesses collaborate and transact across different countries. Trust ensures that agreements are honored, payments are made promptly, and goods and services are delivered as promised. Nordmac adheres to transparent and ethical practices, maintains open communication, and establishes clear terms and conditions to enhance trust. Security is equally important in international trade to protect sensitive information, mitigate risks, and ensure compliance with regulations. Nordmac implements robust security measures to safeguard data integrity, prevent unauthorized access, and combat fraud. This includes not sharing sensitive information, using secure payment gateways, and adhering to international standards and legal requirements. By prioritizing trust and security, we build lasting relationships, mitigate risks, and maintain our brand in the global market.

 Most of our clients prefer SWIFT transfer for the payments. We provide all details of our bank account in the proforma invoices. Additionally, for the clients, who want make payment by credit card, we provide payment request and send a link via Payoneer. By creating an account on Payoneer, you may make payment by credit card or local transfers. Regarding the restrictions of some countries or special situations, we are able to offer alternative payment options in consultation with our customers.

 Nordmac offers competitive express shipping rates thanks to its exclusive agreement with DHL and CDEK. We recommend our customers to use express shipping for shipments between 0-60kg. Express shipments usually receive within 4-6 days after dispatched.  It is very useful in terms of speed and price. For heavier or bigger shipments we check best options with our forwarders as air cargo, truck or seaway. Additionally, our customers can organize their own shipment as EXW or FOB.

 Firstly you should contact with our sales team via e-mail, phone or the contact page. Send your inquires to us. After creating your company record, we set a proforma invoice including all details such as prices, availability, freight charges, payment term, HS codes, etc. for you. If you confirm the order, please let us know. Regarding the products in stock, we usually dispatch orders the next day after receiving payment. In order to benefit from all our knowledge and experience in importing goods, you can contact us and ask questions without hesitation.